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Outage in Upwork

Investigating Upwork mobile app display issues

Resolved Minor
May 13, 2026 - Started 1 day ago - Lasted 1 day

Incident Report

Summary AI Generated

Upwork's mobile app experienced display issues for 28.8 hours where clients and freelancers encountered blank pages when accessing contract and job search areas. The company investigated the root cause and identified the issue, then worked on implementing a fix. The resolution involved rolling out changes to affected users while monitoring the results.

We’re currently investigating an issue affecting the Upwork mobile app.
Some clients and freelancers may see a blank page when trying to access certain areas, such as the contract and Job search pages. We are actively working to resolve the issue and will share more updates on status.upwork.com as they become available. No action is required from your side. Thank you for your patience.

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Latest Updates ( sorted recent to last )
1 day ago - at 05/13/2026 04:48PM

We’re currently investigating an issue affecting the Upwork mobile app.
Some clients and freelancers may see a blank page when trying to access certain areas, such as the contract and Job search pages. We are actively working to resolve the issue and will share more updates on status.upwork.com as they become available. No action is required from your side. Thank you for your patience.

1 day ago - at 05/13/2026 08:30PM

We’re investigating an issue affecting the Upwork mobile app where some clients and freelancers may see a blank page when accessing areas like contracts or job search. It may take additional time to resolve as we continue to identify the root cause. We’re prioritizing a fix across all impacted areas, and there’s no action you need to take right now, we’ll continue to share updates here as we learn more. Thank you for your patience.

about 3 hours ago - at 05/14/2026 07:21PM

We’ve identified the issue affecting the Upwork mobile app where some clients and freelancers may see a blank page when accessing areas like contracts or job search. Our team is working on a fix intended to address the issue, and we’ll continue to monitor results as changes are rolled out to affected users. We’ll continue to share updates here as we learn more. Thank you for your continued patience.

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