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Outage in Upwork

Unable to Reset Password

Resolved Minor
October 25, 2026 - Started 20 days ago - Lasted about 4 hours

Incident Report

Summary AI Generated

Upwork experienced a minor incident lasting approximately 4.3 hours in which users were unable to reset their passwords, affecting the Login & Registration component. The issue was investigated and resolved without requiring any action from users.

We’re investigating reports of an error when resetting passwords. Resolving this matter is our top priority. There are no further actions you need to take. We will provide updates on status.upwork.com until this is resolved. Thank you for your patience.
Components affected
Upwork Login & Registration

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20 days ago - at 10/25/2026 08:19PM

We’re investigating reports of an error when resetting passwords. Resolving this matter is our top priority. There are no further actions you need to take. We will provide updates on status.upwork.com until this is resolved. Thank you for your patience.

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