Outage in UrbanPiper
Elevated Queue Depth Causing Processing Delays
Resolved Minor
July 25, 2025 - Started 3 months ago
- Lasted about 2 hours
Incident Report
We are currently experiencing high queue depth in one or more of our internal message queues. This has led to increased processing times
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Latest Updates ( sorted recent to last )
IDENTIFIED
3 months ago - at 07/25/2025 08:50AM
The team has identified an issue with the backing instance for the primary queue and has replaced it.
Zomato scaled to 10%
Swiggy scaled to 100%
INVESTIGATING
3 months ago - at 07/25/2025 08:24AM
The team has identified a potential issue with the memory consumption patterns for the server.
They're looking to augment and increase the capacity.
INVESTIGATING
3 months ago - at 07/25/2025 08:07AM
We are currently experiencing high queue depth in one or more of our internal message queues. This has led to increased processing times
Latest UrbanPiper outages
Atlas portal not working - 3 months ago
Delay in relaying orders to POS - 4 months ago
Delay in order acknowledgement - 4 months ago
Audit-Trail backlog - 4 months ago
Witnessing increased load on DB cluster - 4 months ago
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