Outage in UrbanPiper

Elevated Queue Depth Causing Processing Delays

Resolved Minor
July 25, 2025 - Started 9 days ago - Lasted about 2 hours

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Outage Details

We are currently experiencing high queue depth in one or more of our internal message queues. This has led to increased processing times
Latest Updates ( sorted recent to last )
IDENTIFIED 9 days ago - at 07/25/2025 08:50AM

The team has identified an issue with the backing instance for the primary queue and has replaced it.

Zomato scaled to 10%
Swiggy scaled to 100%

INVESTIGATING 9 days ago - at 07/25/2025 08:24AM

The team has identified a potential issue with the memory consumption patterns for the server.
They're looking to augment and increase the capacity.

INVESTIGATING 9 days ago - at 07/25/2025 08:07AM

We are currently experiencing high queue depth in one or more of our internal message queues. This has led to increased processing times

Latest UrbanPiper outages

Atlas portal not working - 12 days ago
Audit-Trail backlog - 24 days ago

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