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Outage in UrbanPiper

Elevated Queue Depth Causing Processing Delays

Resolved Minor
July 25, 2025 - Started 9 months ago - Lasted about 2 hours

Incident Report

We are currently experiencing high queue depth in one or more of our internal message queues. This has led to increased processing times

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Latest Updates ( sorted recent to last )
IDENTIFIED 9 months ago - at 07/25/2025 08:50AM

The team has identified an issue with the backing instance for the primary queue and has replaced it.

Zomato scaled to 10%
Swiggy scaled to 100%

INVESTIGATING 9 months ago - at 07/25/2025 08:24AM

The team has identified a potential issue with the memory consumption patterns for the server.
They're looking to augment and increase the capacity.

INVESTIGATING 9 months ago - at 07/25/2025 08:07AM

We are currently experiencing high queue depth in one or more of our internal message queues. This has led to increased processing times

Latest UrbanPiper outages

Swiggy order issues - 4 months ago
Atlas portal not working - 9 months ago

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