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Outage in UrbanPiper

Latency issue on api clusters

Resolved Minor
December 12, 2025 - Started 3 months ago - Lasted about 2 hours

Incident Report

We observed an elevated latency issue on our API clusters that accept requests from POS and other internal systems. The system recovered automatically but some requests were impacted. We're monitoring the situation

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Latest Updates ( sorted recent to last )
MONITORING 3 months ago - at 12/12/2025 04:06PM

We observed an elevated latency issue on our API clusters that accept requests from POS and other internal systems. The system recovered automatically but some requests were impacted.

We're monitoring the situation

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