Outage in USAePay
Partial degredation of reporting and search for Pool 1 merchants
Resolved Minor
October 09, 2025 - Started 26 days ago
- Lasted about 5 hours
Incident Report
Merchants on Pool 1 will see a delay in viewing reports or search. We are currently working to rectify this issue. Transaction processing was not affected. We are working to resolve this issue.
Components affected
USAePay ReportingNeed to monitor USAePay outages?
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Latest Updates ( sorted recent to last )
26 days ago - at 10/09/2025 08:00PM
Merchants on Pool 1 will see a delay in viewing reports or search. We are currently working to rectify this issue. Transaction processing was not affected. We are working to resolve this issue.
26 days ago - at 10/09/2025 09:00PM
We have identified the cause and should be returning to normal shortly.
Latest USAePay outages
Transaction Processing and Reporting Delay - 6 days ago
Investigating processing issues - 9 days ago
Upstream Carrier Issue - 13 days ago
Sandbox Environment - about 2 months ago
Transaction Processing Delay - 4 months ago
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