Outage in USAePay
Merchants Unable to Process Transactions via Vterm
Resolved Minor
December 03, 2025 - Started 11 days ago
- Lasted about 2 hours
Incident Report
We are investigating an issue regarding merchants being unable to process transactions through the virtual terminal. Merchants may see an error message such as, “An internal error occurred (140)”.
Components affected
USAePay Transaction ProcessingNeed to monitor USAePay outages?
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Latest Updates ( sorted recent to last )
11 days ago - at 12/03/2025 03:24PM
We are investigating an issue regarding merchants being unable to process transactions through the virtual terminal. Merchants may see an error message such as, “An internal error occurred (140)”.
11 days ago - at 12/03/2025 04:35PM
Our engineers have identified the issue and are working on a fix. We thank you for your patience.
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