Outage in USAePay

Merchants Unable to Process Transactions via Vterm

Resolved Minor
December 12, 2025 - Started 2 days ago - Lasted about 1 hour

Incident Report

We are investigating an issue regarding merchants being unable to process transactions through the virtual terminal. Merchants may see an error message such as, “An internal error occurred (140)”.
Components affected
USAePay Transaction Processing

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Latest Updates ( sorted recent to last )
2 days ago - at 12/12/2025 03:31PM

We are investigating an issue regarding merchants being unable to process transactions through the virtual terminal. Merchants may see an error message such as, “An internal error occurred (140)”.

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