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The issue has been fully resolved. Video playback, live streams, and uploads are all functioning normally again.
Our CDN partner has confirmed that the fix is stable and no further issues are expected.
Thanks for your patience while this was being addressed.
Our CDN partner has implemented a fix for the playback and ingest issues.
At this time, video loading and streaming should begin returning to normal. They are continuing to monitor the situation closely to ensure full stability.
We’ll post another update if any further issues arise.
Our CDN partner is currently experiencing issues that are impacting video playback and ingest across the platform.
You may notice:
- Live streams not starting or loading properly
- Video in your catalog failing to play or taking longer to load
- Delays when uploading new videos
We’re actively monitoring the situation and working with our CDN partner as they implement a fix. We’ll continue to share updates as we have them.
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
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