Outage in Uscreen

Video Playback and Ingest Issues

Resolved Major
June 16, 2025 - Started 14 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Our CDN partner is currently experiencing issues that are impacting video playback and ingest across the platform. You may notice: - Live streams not starting or loading properly - Video in your catalog failing to play or taking longer to load - Delays when uploading new videos We’re actively monitoring the situation and working with our CDN partner as they implement a fix. We’ll continue to share updates as we have them.
Components affected
Uscreen Storefront
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 06/16/2025 10:14PM

The issue has been fully resolved. Video playback, live streams, and uploads are all functioning normally again.

Our CDN partner has confirmed that the fix is stable and no further issues are expected.

Thanks for your patience while this was being addressed.

MONITORING 14 days ago - at 06/16/2025 09:49PM

Our CDN partner has implemented a fix for the playback and ingest issues.

At this time, video loading and streaming should begin returning to normal. They are continuing to monitor the situation closely to ensure full stability.

We’ll post another update if any further issues arise.

IDENTIFIED 14 days ago - at 06/16/2025 09:42PM

Our CDN partner is currently experiencing issues that are impacting video playback and ingest across the platform.

You may notice:
- Live streams not starting or loading properly
- Video in your catalog failing to play or taking longer to load
- Delays when uploading new videos

We’re actively monitoring the situation and working with our CDN partner as they implement a fix. We’ll continue to share updates as we have them.

Latest Uscreen outages

Increased Loading Times - 2 months ago
Slower Loading Times - 7 months ago

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