Outage in Uscreen
Partial outage: delayed access granting after purchase
Resolved Major
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Outage Details
Some functionality such as granting access after a purchase or content moderation of newly uploaded videos is working with significant delays.
Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 08/12/2025 11:58AM
This incident has been resolved.
MONITORING
about 1 month ago - at 08/12/2025 11:56AM
All systems have since recovered and are operating normally, the service was successfully scaled. We are monitoring the system.
IDENTIFIED
about 1 month ago - at 08/12/2025 11:55AM
Our team identified a scaling issue of the background job processing system: more tasks were created than the job could process.
INVESTIGATING
about 1 month ago - at 08/12/2025 11:54AM
Some functionality such as granting access after a purchase or content moderation of newly uploaded videos is working with significant delays.
Latest Uscreen outages
Ongoing Technical Incident - 10 days ago
Video Playback and Ingest Issues - 3 months ago
Ongoing Cloud Provider Outage - 3 months ago
Increased Loading Times - 5 months ago
Platform Outage Resulting in 500 Error - 6 months ago
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