Outage in Uscreen

Partial outage: delayed access granting after purchase

Resolved Major
August 09, 2025 - Started 15 days ago - Lasted 3 days
Official incident page

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Outage Details

Some functionality such as granting access after a purchase or content moderation of newly uploaded videos is working with significant delays.
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 08/12/2025 11:58AM

This incident has been resolved.

MONITORING 12 days ago - at 08/12/2025 11:56AM

All systems have since recovered and are operating normally, the service was successfully scaled. We are monitoring the system.

IDENTIFIED 12 days ago - at 08/12/2025 11:55AM

Our team identified a scaling issue of the background job processing system: more tasks were created than the job could process.

INVESTIGATING 12 days ago - at 08/12/2025 11:54AM

Some functionality such as granting access after a purchase or content moderation of newly uploaded videos is working with significant delays.

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