Outage in USG Services
Network Outage Affecting Multiple DOE Locations
Resolved MajorIncident Report
Information Technology Services (ITS) is reporting a multi-site outage affecting the Hargray last-mile locations listed below. We have contacted ENA for an investigation. Updates will be posted as they become available.
The following schools are being affected by this outage:
- Pulaski County Schools
- Tatnall County Schools
- Statesboro STEAM Academy
Components affected
USG Services GA DOE K-12 NetworkNeed to monitor USG Services outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 09/24/2024 06:09PM
Information Technology Services (ITS) has confirmed that the fiber cut has been fixed and network access to the affected sites is functioning normally at this time.
In the event that you experience any further issues with network access, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
IDENTIFIED
about 1 year ago - at 09/23/2024 08:48PM
Hargray has isolated a fiber cut, and the splicer is on site. There is no ETR at this time.
INVESTIGATING
about 1 year ago - at 09/23/2024 03:28PM
Information Technology Services (ITS) is reporting a multi-site outage affecting the Hargray last-mile locations listed below. We have contacted ENA for an investigation. Updates will be posted as they become available.
The following schools are being affected by this outage:
- Pulaski County Schools
- Tatnall County Schools
- Statesboro STEAM Academy
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