Outage in USG Services

GeorgiaBEST Managed Services Issue Reported

Resolved Minor
June 30, 2025 - Started 5 days ago - Lasted 3 days
Official incident page

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Outage Details

Several Banner Managed Services production Banner environments are currently unavailable due to year end table freeze activities. Year-end table freeze is currently in effect across all campuses. As a result, Banner is operating in restricted mode, and most pages are temporarily inaccessible. Each institution's production Banner environment will be unavailable at some point during this process. Please contact your campus technical staff or appropriate campus offices if you require additional assistance.
Components affected
USG Services Atlanta Metropolitan State College USG Services East Georgia State College USG Services Clayton State University USG Services Abraham Baldwin Agricultural College USG Services Dalton State College USG Services Gordon State College USG Services Georgia College and State University USG Services Middle Georgia State University USG Services Albany State University USG Services Georgia Southern University USG Services Georgia Southwestern State University USG Services Columbus State University USG Services South Georgia State College USG Services University of West Georgia USG Services Fort Valley State University USG Services Valdosta State University USG Services Georgia Gwinnett College USG Services College of Coastal Georgia USG Services Savannah State University
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 07/03/2025 08:29PM

Information Technology Services (ITS) has confirmed that GeorgiaBEST Managed Services is functioning normally at this time.

In the event that you experience any further issues with access to GeorgiaBEST Managed Services, please contact the USG Service Desk at support@usg.edu or 877-251-2644.

IDENTIFIED 5 days ago - at 06/30/2025 09:18PM

Several Banner Managed Services production Banner environments are currently unavailable due to year end table freeze activities. Year-end table freeze is currently in effect across all campuses. As a result, Banner is operating in restricted mode, and most pages are temporarily inaccessible. Each institution's production Banner environment will be unavailable at some point during this process.

Please contact your campus technical staff or appropriate campus offices if you require additional assistance.

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