Outage in USG Services
D2L Impacting Event Notification - Learning Outcomes
Resolved MinorIncident Report
Information Technology Services (ITS) is currently investigating Brightspace Learning Outcomes issues. Beginning at 3:50 a.m. Wednesday, October 21, 2026, some users are experiencing issues with calling ASN (Achievements Standards Network) from the Learning Outcomes tool. Users may not be able to import outcomes from ASN at this time. Previously imported items remain functional. D2L is working to resolve this issue. Additional information will be posted here when it becomes available.
Impacted environments:
* GeorgiaVIEW Online Learning
Components affected
USG Services GeorgiaVIEW Online Learning Environment (QPROD) USG Services GeorgiaVIEW Online Learning Environment (XPROD) USG Services Augusta University USG Services Georgia Southern University USG Services Albany State University (QPROD) USG Services Atlanta Metropolitan State College (QPROD) USG Services Georgia College and State University (QPROD) USG Services Georgia Gwinnett College (QPROD) USG Services Georgia Highlands College (QPROD) USG Services Gordon State College (QPROD) USG Services Kennesaw State University (QPROD) USG Services Savannah State University (QPROD) USG Services South Georgia State College (QPROD) USG Services University of Georgia (QPROD) USG Services USG Training Initiatives (QPROD) USG Services GeorgiaVIEW Community (QPROD) USG Services Abraham Baldwin Agricultural College (XPROD) USG Services Clayton State University (XPROD) USG Services College of Coastal Georgia (XPROD) USG Services Columbus State University (XPROD) USG Services Competency Based Education (XPROD) USG Services Dalton State College (XPROD) USG Services East Georgia State College (XPROD) USG Services Fort Valley State University (XPROD) USG Services Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) (XPROD) USG Services Georgia Southwestern State University (XPROD) USG Services Georgia State University (XPROD) USG Services Middle Georgia State University (XPROD) USG Services University of North Georgia (XPROD) USG Services University of West Georgia (XPROD) USG Services USG Human Resources Office of Organizational Development (XPROD) USG Services USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices) (XPROD) USG Services Valdosta State University (XPROD)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 10/22/2026 12:31PM
Information Technology Services (ITS) has confirmed that Brightspace by D2L continues to function normally.
In the event that you experience any further issues with Brightspace, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
MONITORING
11 days ago - at 10/22/2026 12:12PM
Between approximately 3:50 a.m. and 7:15 p.m. on Wednesday, October 21, 2026, Brightspace users were experiencing issues calling ASN (Achievement Standards Network) from the Learning Outcomes tool.
Brightspace Learning Outcomes functionality has been restored, and Information Technology Services (ITS) is currently monitoring.
In the event that you experience any further issues with Learning Outcomes in Brightspace, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
INVESTIGATING
11 days ago - at 10/21/2026 07:20PM
Information Technology Services (ITS) is currently investigating Brightspace Learning Outcomes issues. Beginning at 3:50 a.m. Wednesday, October 21, 2026, some users are experiencing issues with calling ASN (Achievements Standards Network) from the Learning Outcomes tool. Users may not be able to import outcomes from ASN at this time. Previously imported items remain functional. D2L is working to resolve this issue. Additional information will be posted here when it becomes available.
Impacted environments:
* GeorgiaVIEW Online Learning
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