Outage in USG
Service Degradation: Network Connectivity Issues - Shared Services Center (SSC)
Minor
August 17, 2026 - Started about 6 hours ago
Official incident page
Official incident page
Incident Report
Information Technology Services (ITS) is aware of and actively investigating reports of network connectivity issues that are impacting several collaboration and communication services.
Affected Services:
- Wireless network (WiFi) access
- Microsoft Teams Rooms devices
- Microsoft Teams hard phones
Users may encounter intermittent connectivity, delayed connections, or failures when attempting to join meetings or use voice services.
Our technical teams are engaged and working to determine the source of the issue. Further updates will be posted as additional information becomes available.
Components affected
USG USO Shared Services CenterTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
MONITORING
about 2 hours ago - at 08/17/2026 04:29PM
Service has been restored, but ITS will continue to monitor for stability.
If you are still experiencing connectivity issues, please contact the USG Service Desk at support@usg.edu or 1-877-251-2644.
INVESTIGATING
about 6 hours ago - at 08/17/2026 12:46PM
Information Technology Services (ITS) is aware of and actively investigating reports of network connectivity issues that are impacting several collaboration and communication services.
Affected Services:
- Wireless network (WiFi) access
- Microsoft Teams Rooms devices
- Microsoft Teams hard phones
Users may encounter intermittent connectivity, delayed connections, or failures when attempting to join meetings or use voice services.
Our technical teams are engaged and working to determine the source of the issue. Further updates will be posted as additional information becomes available.
Latest USG outages
GeorgiaBEST Managed Services Issue Reported - Dalton State College - about 5 hours ago
Augusta University Authentication Issues Reported - 18 days ago
Microsoft 365 Issues Reported - 25 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
