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Outage in Utah Valley University

Partial MyUVU Outage

Resolved Major
April 09, 2026 - Started 10 days ago - Lasted about 5 hours
Official incident page

Incident Report

We are investigating reports of a myUVU outage affecting students ability to message advisors via the "Send a Message" button in myUVU. Advisors may also be unable to receive messages from the Message Advisor link at this time. Updates will be provided as we learn more.
Components affected
Utah Valley University myUVU Student Services Utah Valley University myUVU Employee Services

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Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 04/09/2026 10:19PM

The myUVU outage affecting users ability to email via myUVU has been resolved. Please contact the Service Desk if you experience any more issues.

MONITORING 10 days ago - at 04/09/2026 06:35PM

A fix has been applied and emails sent via myUVU to advisors and others are now correctly being sent to recipients. We will continue to monitor myUVU closely.

INVESTIGATING 10 days ago - at 04/09/2026 05:22PM

We are continuing to investigate this issue.

INVESTIGATING 10 days ago - at 04/09/2026 05:20PM

We are investigating reports of a myUVU outage affecting students ability to message advisors via the "Send a Message" button in myUVU. Advisors may also be unable to receive messages from the Message Advisor link at this time. Updates will be provided as we learn more.

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