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Outage in Utah Valley University

OnBase Outage

Resolved Major
October 02, 2026 - Started 5 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating reports of an OnBase outage affecting transcript imports into Banner. Updates will be provided as we learn more.
Components affected
Utah Valley University Banner

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 10/02/2026 10:20PM

The OnBase outage transcript imports into Banner has been resolved. Please contact the Service Desk if you experience any more issues.

MONITORING 5 days ago - at 10/02/2026 08:52PM

A fix has been applied and OnBase transcript imports into Banner should be available to users. We will continue to monitor OnBanner closely.

INVESTIGATING 5 days ago - at 10/02/2026 08:20PM

We are investigating reports of an OnBase outage affecting transcript imports into Banner. Updates will be provided as we learn more.

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