Outage in ValidSign

DNS issues on the validsign.nl domain

Minor
May 09, 2025 - Started about 1 month ago
Official incident page

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Outage Details

We are currently experiencing DNS issues with our ValidSign domain. We are working closely with our DNS provider to investigate the root cause and address the issues as soon as possible. This could affect all applications with a validsign.nl domain.
Components affected
ValidSign Frontend (my.validsign.eu) ValidSign API (my.validsign.eu) ValidSign AFAS integration
Latest Updates ( sorted recent to last )
MONITORING 29 days ago - at 05/10/2025 05:57PM

We have successfully implemented mitigating measures to restore the validsign.nl domain to its normal operation and implemented additional safety measures to preserve issues from happening. We will continue to monitor the status and performance of our domain over the upcoming days and weeks.

IDENTIFIED about 1 month ago - at 05/09/2025 02:45PM

We currently still experience issues with our DNS (validsign.nl) domain, which might impact several parts of our application like SSO and AFAS. We will implement changes to our DNS configuration over the upcoming weekend to mitigate the issues and will update you accordingly.

IDENTIFIED about 1 month ago - at 05/09/2025 10:01AM

We are currently experiencing DNS issues with our ValidSign domain. We are working closely with our DNS provider to investigate the root cause and address the issues as soon as possible. This could affect all applications with a validsign.nl domain.

Latest ValidSign outages

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Incident with Qualified Cloud Signing in ValidSign - 7 months ago

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