Outage in ValidSign

DNS issues on the validsign.nl domain

Resolved Minor
May 09, 2025 - Started 5 months ago - Lasted about 1 month
Official incident page

Incident Report

We are currently experiencing DNS issues with our ValidSign domain. We are working closely with our DNS provider to investigate the root cause and address the issues as soon as possible. This could affect all applications with a validsign.nl domain.
Components affected
ValidSign Frontend (my.validsign.eu) ValidSign API (my.validsign.eu) ValidSign AFAS integration

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 06/10/2025 07:41AM

This incident has been resolved.

MONITORING 5 months ago - at 05/10/2025 05:57PM

We have successfully implemented mitigating measures to restore the validsign.nl domain to its normal operation and implemented additional safety measures to preserve issues from happening. We will continue to monitor the status and performance of our domain over the upcoming days and weeks.

IDENTIFIED 5 months ago - at 05/09/2025 02:45PM

We currently still experience issues with our DNS (validsign.nl) domain, which might impact several parts of our application like SSO and AFAS. We will implement changes to our DNS configuration over the upcoming weekend to mitigate the issues and will update you accordingly.

IDENTIFIED 5 months ago - at 05/09/2025 10:01AM

We are currently experiencing DNS issues with our ValidSign domain. We are working closely with our DNS provider to investigate the root cause and address the issues as soon as possible. This could affect all applications with a validsign.nl domain.

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