Outage in Vanta

Agent download page displaying a "System Requirements We don't have an app for your platform yet." message.

Resolved Major
October 10, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We're experiencing an issue with the download page (https://app.vanta.com/download) where customers are not able to download the Vanta agent. Due to this, users who have not yet completed the ‘Installing the Vanta Agent’ task will not be able to. The team is currently working on a fix for the issue we will update with the progress.
Components affected
Vanta Agent Server

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/10/2023 05:38PM

We have deployed a fix that should now allow users to be able to download the Vanta agent.

INVESTIGATING about 2 years ago - at 10/10/2023 03:18PM

We're experiencing an issue with the download page (https://app.vanta.com/download) where customers are not able to download the Vanta agent. Due to this, users who have not yet completed the ‘Installing the Vanta Agent’ task will not be able to. The team is currently working on a fix for the issue we will update with the progress.

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