Outage in Vanta

Certn Background Checks are currently not Syncing. (Sync Issues started August 12th)

Resolved Major
August 28, 2024 - Started about 1 month ago - Lasted 2 days
Official incident page

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Outage Details

We are currently investigating an issue with Certn in which issues with syncing background checks to Vanta started failing, this started occurring around August 12th.
Components affected
Vanta Third-Party Connections
Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 08/30/2024 09:30PM

An issue in which Certn Background Check data was no longer syncing to Vanta has now been resolved. It may take up to 24 hours for existing integrated customers to receive missing or new data. Customers should now be able to connect Certn Accounts again. In the event that you are still missing data, or having trouble connecting please reach out to Vanta Support.

INVESTIGATING about 1 month ago - at 08/28/2024 06:05PM

We are currently investigating an issue with Certn in which issues with syncing background checks to Vanta started failing, this started occurring around August 12th.

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