Outage in Vanta

Issue Creating OAuth Access Tokens for REST API Outside North America

Resolved Minor
February 27, 2025 - Started 13 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We have identified an issue where customers outside of North America are unable to create OAuth access tokens for the REST API, affecting customers in the EU and AUS regions. Our team has identified the root cause, a fix has been applied and we are currently monitoring the situation to ensure stability. We will provide further updates as needed.
Components affected
Vanta External API [beta]
Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 02/27/2025 05:23AM

We have confirmed that the issue has been resolved based on our monitoring. Access to create OAuth access tokens for the REST API is now fully operational.

MONITORING 13 days ago - at 02/27/2025 04:35AM

We have identified an issue where customers outside of North America are unable to create OAuth access tokens for the REST API, affecting customers in the EU and AUS regions.

Our team has identified the root cause, a fix has been applied and we are currently monitoring the situation to ensure stability. We will provide further updates as needed.

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