Outage in Vanta
Delays in outgoing chat messages
Resolved Minor
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Outage Details
Components affected
Vanta Web AppLatest Updates ( sorted recent to last )
This has been resolved, and chat should be functioning as expected.
Our third-party Vendor has confirmed additional impact to incoming messages via chat - at this time, both the sending and receiving of messages via chat are experiencing delays.
We'll continue to share updates here as we have them to provide.
We have identified an issue where there are delays sending outgoing messages via chat due to an ongoing issue with a third-party vendor and will be temporarily disabling chat. Please contact support@vanta.com by email so we may best assist.
Our team will provide an update as soon as possible.
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