Outage in Vanta

Error loading PDFs in Trust Center, policies, and vendors pages

Resolved Minor
April 04, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Need to monitor Vanta outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Vanta, and never miss an outage again.
Start Free Trial

Outage Details

We have identified an issue with PDF-rendering in the app impacting some customers. An error is received when attempting to load PDF files in the Trust Center, Policies page, and Vendors page. Our team is investigating the root cause and will provide an update as soon as possible.
Components affected
Vanta Web App
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/04/2025 03:15PM

This issue should now be resolved.

IDENTIFIED about 1 month ago - at 04/04/2025 02:30PM

Our team has identified the root cause and is working on a fix.

INVESTIGATING about 1 month ago - at 04/04/2025 02:29PM

We have identified an issue with PDF-rendering in the app impacting some customers. An error is received when attempting to load PDF files in the Trust Center, Policies page, and Vendors page.

Our team is investigating the root cause and will provide an update as soon as possible.

Be the first to know when Vanta and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4000 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook