Outage in Vanta

'Chat with us' button for contacting support in app does not work

Resolved Minor
May 06, 2025 - Started 26 days ago - Lasted about 4 hours
Official incident page

Need to monitor Vanta outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Vanta, and never miss an outage again.
Start Free Trial

Outage Details

We have identified an issue where the 'Chat with us' button in app to contact Support does not work. In the meantime as a workaround, you can reach out Support team by emailing us at support@vanta.com. Our team is investigating the root cause and will provide an update as soon as possible.
Components affected
Vanta Web App
Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 05/06/2025 05:07PM

This issue has been resolved.

IDENTIFIED 26 days ago - at 05/06/2025 02:24PM

The issue has been identified, and our Engineering team is working on a fix.

INVESTIGATING 26 days ago - at 05/06/2025 12:58PM

We have identified an issue where the 'Chat with us' button in app to contact Support does not work. In the meantime as a workaround, you can reach out Support team by emailing us at support@vanta.com.

Our team is investigating the root cause and will provide an update as soon as possible.

Be the first to know when Vanta and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook