Outage in Vanta
'Chat with us' button for contacting support in app does not work
Minor
May 06, 2025 - Started about 4 hours ago
Official incident page
Official incident page
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Outage Details
We have identified an issue where the 'Chat with us' button in app to contact Support does not work. In the meantime as a workaround, you can reach out Support team by emailing us at support@vanta.com.
Our team is investigating the root cause and will provide an update as soon as possible.
Components affected
Vanta Web AppLatest Updates ( sorted recent to last )
IDENTIFIED
about 2 hours ago - at 05/06/2025 02:24PM
The issue has been identified, and our Engineering team is working on a fix.
INVESTIGATING
about 4 hours ago - at 05/06/2025 12:58PM
We have identified an issue where the 'Chat with us' button in app to contact Support does not work. In the meantime as a workaround, you can reach out Support team by emailing us at support@vanta.com.
Our team is investigating the root cause and will provide an update as soon as possible.
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