Outage in Vanta

Bulk policies import workflow is broken

Resolved Minor
August 15, 2025 - Started 14 days ago - Lasted 3 days
Official incident page

Need to monitor Vanta outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Vanta, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating an issue when customers are bulk uploading policies vai an import, they get an error. This is effecting all customers. We removed access from the feature, until this issue is resolved. Any customers with imports in progress will not be able to complete their imports and will not be able to access the import page until we turn the feature flag back on. There will be no data loss and these customers can continue from where they left off once we deploy the forward fix and turn the feature flag back on
Components affected
Vanta Agent Server
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 08/18/2025 12:20PM

This incident has been resolved.

IDENTIFIED 14 days ago - at 08/15/2025 06:00PM

The issue has been identified, and a fix is being worked on.

INVESTIGATING 14 days ago - at 08/15/2025 05:01PM

We are investigating an issue when customers are bulk uploading policies vai an import, they get an error. This is effecting all customers. We removed access from the feature, until this issue is resolved.

Any customers with imports in progress will not be able to complete their imports and will not be able to access the import page until we turn the feature flag back on. There will be no data loss and these customers can continue from where they left off once we deploy the forward fix and turn the feature flag back on

Latest Vanta outages

Vanta web app periodically failing to load pages - about 6 hours ago
Some Custom Policies Cannot be Accessed - about 9 hours ago
Intermittent connection issues with Vanta Core app - 8 days ago
Intermittent connection issues with Vanta Core app. - 9 days ago
Customers are unable to set an override end date on the People page - 17 days ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook