Vanta experienced a disruption in the linkage between policy evidence and associated controls, causing evidence to appear missing from audit workflows for some customers during in-progress or future audits. The underlying policy data remained accessible within the product, but the broken mappings prevented evidence from displaying properly in audit views. The incident lasted 22.3 hours and was resolved with full data restoration across all regions.
This incident has been resolved and data has been restored for impacted customers across all regions.
We are continuing to restore data for impacted customers. Full resolution is expected in the next 2-3 hours. We will provide updates as we near full restoration.
We have identified an issue in which some customers may experience policy evidence appearing as missing from associated controls in in-progress or future audits.
The underlying policy data has not been deleted and remains accessible within the Vanta product. However, the linkage between the policy evidence and its associated control (and therefore the audit workflow) was disrupted, causing the evidence to not surface in audit views as expected.
Our team is actively working to restore the affected mappings and fully recover the audit evidence.
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