Outage in Vanta
Bitbucket integration connection issues
Resolved MinorIncident Report
Summary AI Generated
Vanta experienced a 6.2-hour outage where customers could not establish new connections to the Bitbucket integration, with users encountering an "unknown error" during the authorization process. Existing Bitbucket integrations continued to function normally throughout the incident. The engineering team identified and deployed a fix, restoring normal connection functionality for new Bitbucket integrations.
We are currently investigating an issue preventing customers from connecting the Bitbucket integration. Users attempting to authorize Vanta against Bitbucket are being redirected back with an "unknown error." Existing Bitbucket integrations are unaffected — only new connections are failing.
Our engineering team is actively investigating, and we will provide another update as soon as we have more information.
Components affected
Vanta Web AppTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 04/22/2026 09:37PM
The fix has been deployed and the Bitbucket integration is connecting normally again. Customers who previously encountered the "unknown error" while trying to connect Bitbucket should now be able to successfully complete the connection flow by retrying.
IDENTIFIED
2 days ago - at 04/22/2026 07:59PM
We have identified the cause of the Bitbucket integration connection failures affecting a some customers. A fix has been developed, tested, and is currently being deployed. Customers with existing Bitbucket connections have not been affected. Once the deployment completes, customers who previously hit this error will need to retry connecting their Bitbucket integration.
We will post another update once the fix is fully rolled out.
INVESTIGATING
2 days ago - at 04/22/2026 03:26PM
We are currently investigating an issue preventing customers from connecting the Bitbucket integration. Users attempting to authorize Vanta against Bitbucket are being redirected back with an "unknown error." Existing Bitbucket integrations are unaffected — only new connections are failing.
Our engineering team is actively investigating, and we will provide another update as soon as we have more information.
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