Outage in Vanta
EU Region Degraded Performance
Resolved MajorIncident Report
Summary AI Generated
Vanta's EU region experienced elevated error rates and degraded performance for 26.4 hours, causing EU users to encounter intermittent errors or inability to access the platform. The US and AUS regions remained unaffected throughout the incident. The issue was identified and resolved, with error rates returning to normal levels and full functionality restored.
We are currently investigating elevated error rates affecting our EU region. US and AUS regions are not affected.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 05/02/2026 12:43PM
All systems are fully functional and this incident has been resolved.
MONITORING
7 days ago - at 05/01/2026 04:34PM
Error rates have returned to normal levels and EU region users should be able to access the platform. We are continuing to monitor closely to confirm stability.
IDENTIFIED
7 days ago - at 05/01/2026 02:35PM
We are continuing to investigate an issue affecting our EU region. While error rates had returned to normal levels earlier today, we have identified that recovery of our EU infrastructure is taking longer than expected.
EU region users may continue to experience intermittent errors or degraded performance. Our team is actively working to expedite recovery. All other regions remain unaffected.
MONITORING
7 days ago - at 05/01/2026 01:03PM
Error rates have returned to normal levels and EU region users should be able to access the platform. We are continuing to monitor closely to confirm stability.
IDENTIFIED
7 days ago - at 05/01/2026 11:41AM
We have identified the cause of this incident and are actively working to resolve it.
EU region users may continue to experience errors or inability to access the platform while this work is ongoing. US and AUS regions remain unaffected.
INVESTIGATING
7 days ago - at 05/01/2026 10:25AM
We are currently investigating elevated error rates affecting our EU region. US and AUS regions are not affected.
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