Outage in Vanta
API Degradation
Resolved MinorIncident Report
Summary AI Generated
Vanta experienced API degradation lasting 24.6 hours, caused by elevated database load that resulted in errors, timeouts, and inability to access the platform for users in the US region. The incident affected the Vanta Web App and External API, with EU and AUS regions remaining unaffected throughout the outage. The engineering team resolved the issue by working with their database provider, and error rates returned to normal levels before the incident was fully resolved.
We are currently investigating degraded performance affecting multiple areas of the Vanta platform. Some users may be experiencing errors or timeouts when loading pages or making API requests.
Our engineering team has identified elevated database load as the likely cause and is actively working to resolve the issue. We have also engaged our database provider's support team for additional assistance.
We will provide another update within 30 minutes. We apologize for the disruption.
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Latest Updates ( sorted recent to last )
RESOLVED
about 15 hours ago - at 05/07/2026 11:07PM
This incident has been resolved.
MONITORING
1 day ago - at 05/07/2026 02:05PM
Error rates have returned to normal levels and US region users should see normal operations. We are continuing to monitor closely to confirm stability.
IDENTIFIED
1 day ago - at 05/07/2026 12:24AM
We have identified the cause of this incident and are actively working to resolve it. US region users may continue to experience errors or inability to access the platform while this work is ongoing. EU and AUS regions remain unaffected.
INVESTIGATING
1 day ago - at 05/06/2026 10:33PM
We are currently investigating degraded performance affecting multiple areas of the Vanta platform. Some users may be experiencing errors or timeouts when loading pages or making API requests.
Our engineering team has identified elevated database load as the likely cause and is actively working to resolve the issue. We have also engaged our database provider's support team for additional assistance.
We will provide another update within 30 minutes. We apologize for the disruption.
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