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Outage in Vapi

Increased Call Failure Rates

Resolved Major
May 21, 2026 - Started 4 days ago - Lasted 8 minutes
Official incident page

Incident Report

Summary AI Generated

Vapi experienced increased call failure rates during an 8-minute service incident classified as major. The elevated failure rates affected the platform's call functionality, impacting users' ability to successfully complete calls. The incident was resolved after 8 minutes of investigation and remediation efforts.

We're seeing an increased rate in call failures and are actively looking into it.

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