Outage in Vapi
Voice calls dropped and dashboard performance degraded performance
Resolved MajorIncident Report
Summary AI Generated
Vapi experienced a major service incident where voice calls were dropping and the dashboard had degraded performance, with some calls failing completely and the dashboard becoming slow or unavailable. The incident affected both core voice functionality and user access to the management interface. The service disruption lasted 2.2 hours before being resolved.
We’re currently investigating degraded performance affecting voice calls and dashboard loading. Some calls are failing and the dashboard may be slow or unavailable.
We are actively investigating. We’ll provide an update in 30 minutes or sooner if the issue is resolved.
We apologize for the disruption and appreciate your patience.
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