Outage in Vapi
Voice calls dropped and dashboard unavailable
Resolved MajorIncident Report
Summary AI Generated
Vapi experienced an incident where voice calls were being dropped and the dashboard became unavailable. The service disruption lasted for 3.7 hours and was classified as a minor incident. The issue has been resolved, restoring normal voice call functionality and dashboard access.
RCA: US Platform Outage (Database Connection Exhaustion)
Status: Resolved
Primary Impact: Voice calls and API requests failed; the dashboard was unavailable
Date: May 21, 2026
Customer-facing systems affected: Calls, API, Chat, Dashboard, Logs
Severity: Critical
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Vapi outages
Elevated API error rates - 2 days ago
[Recovered] Elevated API error rates - 2 days ago
Increased rate of call failures - 16 days ago
Dashboard Errors - 16 days ago
Dashboard Errors - 21 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
