Outage in Vapi
Errors updating Boards
Resolved MinorIncident Report
Summary AI Generated
A minor incident on Vapi lasting approximately 6.6 hours impacted users' ability to create and, in some cases, view Boards and Insights within the dashboard. The issue was isolated to analytical data only, with no effect on live Assistants, Squads, Calls, or Chats. The incident has since been resolved.
We performed critical maintenance on our analytics service, during which the Analytics charts and Insights (Boards) in the Vapi Dashboard were temporarily unavailable or returned errors. Voice calls, call handling, and all APIs operated normally throughout, with no impact to your account settings or call data. The affected features are now fully restored and we're actively monitoring. We apologize for the disruption.
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