Outage in Vasion
Ricoh CPA Disruption - EMEA/APAC
Major
February 10, 2026 - Started about 11 hours ago
Official incident page
Official incident page
Incident Report
For customers based in EMEA and APAC regions, we are aware of a potential issue impacting those who utilize the Control Panel Application (CPA) on Ricoh devices. Customers with auto updates enabled, or those manually updating Ricoh CPAs, may experience degraded or interrupted performance. We are working to mitigate further impact.
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 11 hours ago - at 02/10/2026 05:42AM
For customers based in EMEA and APAC regions, we are aware of a potential issue impacting those who utilize the Control Panel Application (CPA) on Ricoh devices. Customers with auto updates enabled, or those manually updating Ricoh CPAs, may experience degraded or interrupted performance. We are working to mitigate further impact.
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