Outage in Veeva

Vault Service Disruption on Multiple PODs

Resolved Minor
March 25, 2024 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

Multiple Veeva Vault PODs are currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.
Components affected
Veeva VV1-1062 Veeva Vault-US PODs Veeva VV1-1151 Veeva VV1-1131 Veeva VV1-7 Veeva VV1-1130 Veeva VV1-14 Veeva VV1-15 Veeva VV1-1061 Veeva Vault Veeva VV1-18 Veeva VV1-19 Veeva VV1-20 Veeva VV1-1136 Veeva VV1-1137 Veeva VV1-1084 Veeva VV1-1088 Veeva VV1-1094 Veeva VV1-1155 Veeva VV1-24 Veeva VV1-1124 Veeva VV1-1049 Veeva VV1-1121 Veeva VV1-1081 Veeva VV1-1078 Veeva VV1-1111 Veeva VV1-1156 Veeva VV1-1065 Veeva VV1-1140 Veeva VV1-1150 Veeva VV1-39 Veeva VV1-1126 Veeva VV1-1067 Veeva VV1-1133 Veeva VV1-1144 Veeva VV1-1154 Veeva VV1-1066 Veeva VV1-40 Veeva VV1-1153 Veeva VV1-1079 Veeva VV1-1110 Veeva VV1-1089 Veeva VV1-1045 Veeva VV1-1082 Veeva VV1-1157 Veeva VV1-42 Veeva VV1-1145 Veeva VV1-21 Veeva VV1-1046 Veeva VV1-25 Veeva VV1-1128 Veeva VV1-1129 Veeva VV1-1138 Veeva VV1-26 Veeva VV1-1120 Veeva VV1-1122 Veeva VV1-1160 Veeva VV1-1142 Veeva VV1-1132 Veeva VV1-1052 Veeva VV1-1053 Veeva VV1-1054 Veeva VV1-1058 Veeva VV1-1068 Veeva VV1-1069 Veeva VV1-1073 Veeva VV1-1074 Veeva VV1-1076 Veeva VV1-1077 Veeva VV1-1135 Veeva VV1-1146 Veeva VV1-1149 Veeva VV1-1055 Veeva VV1-43 Veeva VV1-1051 Veeva VV2-2120 Veeva VV2-2085 Veeva VV2-41 Veeva VV2-27 Veeva VV2-2134 Veeva VV3-3120 Veeva VV2-44 Veeva VV2-2080 Veeva VV3-3048 Veeva VV2-32 Veeva VV2-29 Veeva VV2-35 Veeva VV2-2098 Veeva VV2-2047 Veeva VV2-2050 Veeva VV3-3122 Veeva VV2-2056 Veeva VV3-3123 Veeva VV2-2127 Veeva VV2-2133 Veeva VV2-2128 Veeva VV2-2129 Veeva VV2-2131 Veeva VV2-2087 Veeva VV2-2130 Veeva VV2-30 Veeva VV3-3099 Veeva VA-EU Veeva VA-EU-3 Veeva VA-US-2 Veeva VA-EU-SBX Veeva VA-AP-SBX Veeva VA-EU-6 Veeva VA-EU-5 Veeva VA-US-3 Veeva VA-EU-2 Veeva VA-EU-4 Veeva Align Veeva VA-AP Veeva VA-US-SBX Veeva VA-US Veeva VV3-34 Veeva Vault-EU PODs Veeva VV1-4 Veeva VV3-3064 Veeva VV3-33 Veeva Vault-AP PODs Veeva VV1-1152 Veeva VV1-11 Veeva VV1-1 Veeva VV1-9 Veeva CDB Veeva VV1-8 Veeva VV1-2 Veeva VV1-12 Veeva VV1-3 Veeva VV1-5 Veeva VV2-2060 Veeva VV3-3124 Veeva VV2-2063 Veeva VV2-2122 Veeva VV2-2070 Veeva VV2-2072 Veeva VV2-2075 Veeva VV2-2124 Veeva VV3-3057 Veeva VV2-2125 Veeva VV2-2126 Veeva VV2-28 Veeva VV2-2121 Veeva VV2-2091 Veeva VV2-2097 Veeva VV2-31 Veeva VV2-2132 Veeva VV3-3125 Veeva VV2-2095 Veeva VV2-10 Veeva VV3-3086 Veeva VV3-3096 Veeva VV2-2083 Veeva VV1-23 Veeva VV1-38 Veeva VV1-6 Veeva VV1-13 Veeva VV1-16
Latest Updates ( sorted recent to last )
INFORMATIONAL over 1 year ago - at 03/25/2024 08:52AM

Multiple Veeva Vault PODs are currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.

INFORMATIONAL over 1 year ago - at 03/25/2024 10:11AM

Next steps to resolve the issue have been identified and are currently being implemented.  Once an ETA for the return of services have been identified, we will update this post.We apologize for this disruption and thank you for your patience.

INFORMATIONAL over 1 year ago - at 03/25/2024 10:48AM

We have started the process of returning Vault Services online but we will also be performing some preliminary tests to ensure the issue has been resolved.  We will update Trust within the hour to give a final status.  Again, we apologize for this disruption and thank you for your patience.

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