Veeva CRM - Approved Email Degradation

Veeva CRM Multi-channel activities on MC-01 is experiencing a performance degradation. Approved Emails may experience a delay in sending. Engineers are investigating. Services are available but running slower than normal.

The team has pushed configuration changes to resolve the issue. This will take about 15 minutes to complete. During this time, impacted users will have their Approved Emails queued to automatically resend and scheduled jobs that have failed and will automatically retry at their next scheduled time. Engineering will continue to monitor and resolve once performance has been confirmed.