Outage in Veeva

Veeva Align Service Degradation - all regions

Resolved Minor
September 20, 2024 - Started about 2 months ago - Lasted about 11 hours
Official incident page

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Outage Details

Veeva Align PODs are currently experiencing an issue that causes CRM imports to fail due to specific details of address changes in CRM. The root cause is identified and Veeva engineering teams are working on a fix to return the service to normal as quickly as possible.
Components affected
Veeva VA-US-3 Veeva VA-US-SBX Veeva VA-EU-5 Veeva VA-EU-2 Veeva VA-US Veeva VA-EU-4 Veeva VA-EU-SBX Veeva VA-US-2 Veeva VA-AP-SBX Veeva VA-EU Veeva VA-EU-3 Veeva Align Veeva VA-AP Veeva VA-EU-6
Latest Updates ( sorted recent to last )
INFORMATIONAL about 2 months ago - at 09/20/2024 09:00AM

Veeva Align PODs are currently experiencing an issue that causes CRM imports to fail due to specific details of address changes in CRM. The root cause is identified and Veeva engineering teams are working on a fix to return the service to normal as quickly as possible.

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