Outage in Veeva

Veeva CRM Service is currently experiencing a degradation for a subset of customers

Resolved Minor
October 01, 2024 - Started 3 months ago - Lasted about 6 hours
Official incident page

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Outage Details

We are aware of a Salesforce service unavailability incident impacting Salesforce Core services across multiple instances. Multiple teams are engaged to mitigate the impact. Kindly follow the Trust post: https://status.salesforce.com/incidents/13231  for the latest updates around this incident and to see if your Org is affected.
Latest Updates ( sorted recent to last )
INFORMATIONAL 3 months ago - at 10/01/2024 06:30AM

We are aware of a Salesforce service unavailability incident impacting Salesforce Core services across multiple instances. Multiple teams are engaged to mitigate the impact. Kindly follow the Trust post: https://status.salesforce.com/incidents/13231  for the latest updates around this incident and to see if your Org is affected.

INFORMATIONAL 3 months ago - at 10/01/2024 01:35PM

Salesforce continues to have a service availability incident.  The latest information can be found here:  https://status.salesforce.com/incidents/13231Latest Salesforce updates as follows:2pm UTC: The first phase of the Emergency Release is progressing and is expected to complete within the next hour. We don’t have an ETA for the second phase of the rollout to begin, as validation will need to happen to ensure that the release resolves the issue for customers.
We will continue to add additional instances as impact is discovered.2:24pm UTC: The team is performing health checks on any instance that received the manual fix. Any customers who are seen to be experiencing any additional issues will be added to the schedule for the Emergency Release.

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