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Outage in Veeva

Veeva CRM - Salesforce Disruption affecting online access

Resolved Minor
March 17, 2026 - Started about 2 months ago - Lasted about 3 hours

Incident Report

Summary AI Generated

A Salesforce outage caused Veeva CRM users to experience login failures with internal server errors for 2.7 hours, affecting multiple CRM instances. While iOS users could still create calls and display media in offline mode, all sync and online functionality was unavailable. Salesforce identified the root cause and deployed fixes across the impacted instances to restore services.

Salesforce is currently experiencing an outage affecting Veeva CRM. Users attempting to login will experience login failures with an internal server error. Offline mode on iOS will still allow for the creation of calls and displaying media, however, sync and online functionality is not available.For the latest information, please follow Salesforce's incident at https://status.salesforce.com/incidents/20003819

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Latest Updates ( sorted recent to last )
about 2 months ago - at 03/17/2026 06:09AM

[in progress]
Salesforce has identified the issue and are actively deploying a fix across the remaining impacted instances to restore services.

about 2 months ago - at 03/17/2026 04:32AM

Salesforce is currently experiencing an outage affecting Veeva CRM. Users attempting to login will experience login failures with an internal server error. Offline mode on iOS will still allow for the creation of calls and displaying media, however, sync and online functionality is not available.For the latest information, please follow Salesforce's incident at https://status.salesforce.com/incidents/20003819

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