Veeva CRM experienced a recurring service degradation on the MC-01 component that impacted Admin users, Content users, and Align/Network integrations, while normal CRM user activity remained unaffected. The incident lasted 5.6 hours before MC-01 was restored to expected performance levels. The engineering team continued monitoring to ensure the fix remained stable.
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[in progress]
MC-01 is running as expected. We will keep this degradation open while we continue investigating and ensure the fix is stable.
The MC-01 issue has reappeared. Admin, Content users, Align integration and Network integration are impacted. Normal CRM user activity should be unaffected. The engineering team is working on a resolution.
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