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Outage in Veeva

Vault CRM AI Performance Issues - US Region

Resolved Minor
May 19, 2026 - Started 1 day ago - Lasted about 3 hours

Incident Report

Summary AI Generated

Veeva experienced intermittent performance issues with AI-related services in their AWS US region for 2.6 hours. Customers encountered degraded performance and temporary service disruptions during this period. The incident was resolved after active monitoring and remediation efforts by the technical team.

We are currently investigating intermittent issues affecting AI related services hosted in the AWS US region. Some customers may experience degraded performance or temporary disruptions. Our team is actively monitoring the situation and working to minimize impact. We will provide updates as more information becomes available.

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Latest Updates ( sorted recent to last )
1 day ago - at 05/19/2026 03:49PM

[in progress]
We are currently investigating intermittent issues affecting AI related services hosted in the AWS US region. Some customers may experience degraded performance or temporary disruptions. Our team is actively monitoring the situation and working to minimize impact. We will provide updates as more information becomes available.

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