Outage in Veeva
Veeva CRM - Salesforce Disruption affecting online access
Resolved Minor
September 16, 2026 - Started about 13 hours ago
- Lasted about 11 hours
Incident Report
Summary AI Generated
**Veeva CRM experienced an 11-hour disruption caused by a Salesforce outage, preventing users from logging in and resulting in internal server errors across multiple CRM instances (CRM-03 through CRM-30).** Online and sync functionality were fully unavailable, though iOS users retained limited offline capability for creating calls and viewing media. Salesforce identified the root cause and deployed a fix to restore affected instances.
Salesforce is currently experiencing an outage affecting Veeva CRM. Users attempting to login will experience login failures with an internal server error. Offline mode on iOS will still allow for the creation of calls and displaying media, however, sync and online functionality is not available.For the latest information, please follow Salesforce's incident at https://status.salesforce.com/incidents/20004433
Components affected
Veeva CRM Veeva CRM-03 Veeva CRM-04 Veeva CRM-05 Veeva CRM-06 Veeva CRM-08 Veeva CRM-10 Veeva CRM-20 Veeva CRM-30Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
about 10 hours ago - at 09/16/2026 10:59AM
[in progress]
Salesforce has identified the issue and are actively deploying a fix across the impacted instances to restore services.
about 13 hours ago - at 09/16/2026 07:50AM
Salesforce is currently experiencing an outage affecting Veeva CRM. Users attempting to login will experience login failures with an internal server error. Offline mode on iOS will still allow for the creation of calls and displaying media, however, sync and online functionality is not available.For the latest information, please follow Salesforce's incident at https://status.salesforce.com/incidents/20004433
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