Outage in Vello

Issue with Vello API

Resolved Major

March 19, 2024 - Started almost 2 years ago - Lasted 35 minutes
Official incident page

Incident Report

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 03/20/2024 01:48AM

This incident has been resolved.

MONITORING almost 2 years ago - at 03/20/2024 01:21AM

Fix is live, issue is resolved, monitoring.

IDENTIFIED almost 2 years ago - at 03/20/2024 01:19AM

Identified a memory issue, fix is in flight to production.

INVESTIGATING almost 2 years ago - at 03/20/2024 01:13AM

Increased Error Rates with Vello API Service

INVESTIGATING almost 2 years ago - at 03/20/2024 01:13AM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 03/20/2024 01:13AM

We are currently investigating this issue.

Latest Vello outages

Experiencing downtime due to increase in volume - about 1 year ago

Vello API Service Interruption - almost 2 years ago

Client Side Rendering Issue - almost 2 years ago

Elevated API errors - about 2 years ago

OpenAI Outage - over 2 years ago

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