Outage in Vena Solutions

Vena Templates Save Error - CA4

Resolved Minor
May 13, 2025 - Started 8 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue impacting the Vena Template Service in the CA4 hub. This is resulting in end users experiencing errors when attempting to perform a template save. We apologize for the inconvenience and appreciate your patience while our engineering teams actively investigate this issue.
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 05/13/2025 08:53PM

This incident has been resolved.

MONITORING 8 days ago - at 05/13/2025 08:48PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 8 days ago - at 05/13/2025 08:45PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 8 days ago - at 05/13/2025 07:10PM

We are currently investigating an issue impacting the Vena Template Service in the CA4 hub. This is resulting in end users experiencing errors when attempting to perform a template save. We apologize for the inconvenience and appreciate your patience while our engineering teams actively investigate this issue.

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