Vena - Partial Outage

These hubs are stable and fully operational, and our team has confirmed normal performance across the impacted services.

The US1 hub remains stable and fully functional. We’re keeping it under close observation until our cloud provider confirms complete resolution of the latest infrastructure issues

The US1 hub has recovered from the earlier infrastructure issues and is operational, though we are still observing ETL issues in this hub. We will provide further updates as we continue to monitor and validate stability. Other hubs remain fully operational.

The US1 hub has now fully recovered and is operational. We will continue to observe the environment to ensure stability across all regions.

The US1 hub is showing recovery, and core services are processing queued workloads. Some ETL delays may continue as systems stabilize. Other hubs remain fully operational.

We have identified that the remaining issues impacting the US1 hub are due to ongoing infrastructure problems reported by our cloud provider. Our team is continuing to monitor system health and will provide further updates as the situation progresses.

Our team continues to monitor all hubs closely. The US1 hub remains affected by the infrastructure issues from our cloud service provider. We will share additional updates as they become available.

We have observed recovery in the SS hub, which is now fully operational and stable. The US2 and US4 hubs remain functional. Our team is monitoring all hubs closely and will share additional updates as they become available.

We are currently monitoring the US2 and US4 hubs, which remain stable. We continue to observe infrastructure issues affecting the US1 and SS hubs and are awaiting further updates from our cloud service provider. Our team is actively monitoring the situation and will provide additional information as it becomes available.

Our team continues monitoring the systems until full stability is confirmed, and will share updates as they come in.

We are observing signs of recovery and services are beginning to stabilize. Our team continues to actively monitor the situation until full stability is confirmed across all affected components.

Due to the ongoing AWS outage, our platform is currently facing issues with audit history (data is retained but not visible) and interminent failures Vena tables, ETLs, and APIs. We are closely monitoring the situation and will share updates as they come in.

We are currently experiencing a service outage affecting the Vena platform hubs in the us-east-1 region. Our team has identified the issue as being related to our cloud service provider, AWS, and is actively working to restore full functionality as quickly as possible.