Outage in Veracode

eLearning API Service Disruption

Resolved Major

April 14, 2022 - Started almost 4 years ago - Lasted less than a minute
Official incident page

Incident Report

Veracode Engineering has identified an issue that is impacting a small subset of users using the eLearning API. Customers would encounter a JSON error when making an eLearning API call. We are in the process of deploying the fix and hope to have it resolved within the hour. If you have any further questions or concerns, please open a ticket with Veracode Support at support@veracode.com. Thank you for your patience as we actively work to resolve this issue. The next update will be available by 5:30pm EST.

Components affected

Veracode eLearning Service API

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Latest Updates ( sorted recent to last )

IDENTIFIED almost 4 years ago - at 04/14/2022 08:26PM

Veracode Engineering has identified an issue that is impacting a small subset of users using the eLearning API. Customers would encounter a JSON error when making an eLearning API call. We are in the process of deploying the fix and hope to have it resolved within the hour.

If you have any further questions or concerns, please open a ticket with Veracode Support at support@veracode.com. Thank you for your patience as we actively work to resolve this issue.

The next update will be available by 5:30pm EST.

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