Outage in Veracode

Results Processing Delays

Resolved Minor
December 12, 2022 - Started almost 3 years ago - Lasted about 12 hours
Official incident page

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Outage Details

Veracode engineering is investigating an issue which is resulting in a delay in the results processing.
Components affected
Veracode /api/5.0/detailedreportpdf.do Veracode /api/5.0/summaryreport.do Veracode /api/5.0/detailedreport.do Veracode /api/5.0/summaryreportpdf.do Veracode Static Analysis Services
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 12/13/2022 03:37AM

This incident has been resolved.

MONITORING almost 3 years ago - at 12/12/2022 10:30PM

The fix is working as intended and we are clearing the backlog of delayed scans. New scans submitted at this time will have no delay.

MONITORING almost 3 years ago - at 12/12/2022 09:38PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 3 years ago - at 12/12/2022 07:07PM

The team is generating a fix for the identified root cause.

IDENTIFIED almost 3 years ago - at 12/12/2022 05:13PM

The team is continuing work on a resolution for the scan results delay. We will provide an update in 1 hour.

IDENTIFIED almost 3 years ago - at 12/12/2022 04:06PM

The team has identified the issue and is working towards a resolution. We will provide an update in 1 hour.

INVESTIGATING almost 3 years ago - at 12/12/2022 04:05PM

Veracode engineering is investigating an issue which is resulting in a delay in the results processing.

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