Outage in Veracode

Policy Evaluation Degradation

Resolved Minor
March 20, 2025 - Started 15 days ago - Lasted about 3 hours
Official incident page

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Outage Details

The investigation revealed that this is a not a recent degradation, but a problem caused by previously known issues in policy evaluation. Veracode will continue to provide fixes for policy evaluation delays in the normal course of sustaining engineering. Customers that believe that they are seeing policy evaluation issues should contact Veracode Support.
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 03/20/2025 06:57PM

The investigation revealed that this is a not a recent degradation, but a problem caused by previously known issues in policy evaluation. Veracode will continue to provide fixes for policy evaluation delays in the normal course of sustaining engineering. Customers that believe that they are seeing policy evaluation issues should contact Veracode Support.

This incident has been resolved.

INVESTIGATING 15 days ago - at 03/20/2025 05:16PM

We are continuing to investigate this issue.

INVESTIGATING 15 days ago - at 03/20/2025 04:32PM

We are continuing to investigate this issue. Next update when there is significant progress on determining the root cause, or at 1:30PM EDT.

INVESTIGATING 15 days ago - at 03/20/2025 03:52PM

Policy evaluation is degraded in US Commercial resulting in some customer policy compliance status updates being delayed. The root cause is being investigated. An update will be provided at 12:30PM EDT

INVESTIGATING 15 days ago - at 03/20/2025 03:45PM

The investigation revealed that this is a not a recent degradation, but a problem caused by previously known issues in policy evaluation. Veracode will continue to provide fixes for policy evaluation delays in the normal course of sustaining engineering. Customers that believe that they are seeing policy evaluation issues should contact Veracode Support.

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