Outage in Veracode
US Commercial UI Issue
Resolved MinorIncident Report
Summary AI Generated
Veracode's US Commercial platform experienced a 7.3-hour incident where UI navigation incorrectly redirected users to Account Settings, affecting the Platform and multiple analysis services including Dynamic, Static, and SCA. A fix was implemented and the UI issue was resolved, though static scans submitted during the incident were left in a stuck state requiring backlog processing. Most queued scans were successfully processed, but some failed and must be deleted and re-uploaded by users.
When navigating the User Interface, users may be re-directed to Your Account Settings.
Components affected
Veracode Platform Veracode Dynamic Analysis Services Veracode Static Analysis Services Veracode Software Composition Analysis (SCA) Services Veracode Application Service Veracode Policy Service Veracode Findings ServiceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 07/21/2026 10:53PM
We have completed processing our backlog of static scans. In some cases we were unable to process the scans which have failed. In that case the scan should be deleted and re-uploaded.
MONITORING
5 days ago - at 07/21/2026 06:00PM
We are continuing to work through the backlog of stuck static scans.
MONITORING
5 days ago - at 07/21/2026 04:38PM
There are a number of static scans that were submitted during the incident that may still be in a stuck state. Veracode is working through getting them to process.
MONITORING
5 days ago - at 07/21/2026 04:26PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
5 days ago - at 07/21/2026 04:26PM
We are continuing to work on a fix for this issue.
IDENTIFIED
5 days ago - at 07/21/2026 04:09PM
We are continuing to work on a fix for this issue.
IDENTIFIED
5 days ago - at 07/21/2026 03:48PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
5 days ago - at 07/21/2026 03:40PM
When navigating the User Interface, users may be re-directed to Your Account Settings.
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