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Outage in Veracross

Errors Merging Records in Axiom

Resolved Minor
September 22, 2026 - Started 14 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

A bug in Veracross Axiom prevented users from merging records across US, EU, and AU instances. The issue was investigated and resolved within approximately 2 hours.

We are currently investigating an issue causing errors when merging records in Axiom.

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Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 09/22/2026 10:16PM

This incident has been resolved.

INVESTIGATING 14 days ago - at 09/22/2026 08:26PM

We are currently investigating an issue causing errors when merging records in Axiom.

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