Outage in Veracross
Degraded Performance for Subset of Users in Axiom
Resolved MinorIncident Report
Summary AI Generated
Veracross Axiom experienced degraded performance across US, EU, and AU regions for approximately 3.5 hours on October 1, 2026. Affected users encountered 504 gateway timeout errors, including on school websites running on the platform. A fix was implemented and the incident was fully resolved after monitoring confirmed stability.
We are currently investigating reports of degraded performance in Axiom for a subset of users.
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 10/01/2026 07:00PM
This incident has been resolved.
MONITORING
6 days ago - at 10/01/2026 05:06PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
6 days ago - at 10/01/2026 03:38PM
We are continuing to investigate this issue.
INVESTIGATING
6 days ago - at 10/01/2026 03:38PM
We are currently investigating reports of degraded performance in Axiom for a subset of users.
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