Outage in Vercel
Degraded Support Case Submission
Resolved MajorIncident Report
Summary AI Generated
Vercel experienced elevated errors and timeouts in their Support Center, preventing customers from successfully submitting support cases. The incident affected the support ticket creation system for 20 minutes. The issue was resolved after implementing a fix and confirming normal functionality.
We are currently investigating reports of elevated errors when submitting support cases. Some customers may experience timeouts when creating support tickets. We will share updates as they become available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 hours ago - at 03/31/2026 01:29PM
This incident has been resolved.
MONITORING
about 2 hours ago - at 03/31/2026 01:16PM
Support case submission has been confirmed to be functioning normally. We will share updates as they become available.
MONITORING
about 2 hours ago - at 03/31/2026 01:16PM
A fix has been implemented and we are monitoring the results. We will share updates as they become available.
INVESTIGATING
about 2 hours ago - at 03/31/2026 01:10PM
We are currently investigating reports of elevated errors when submitting support cases. Some customers may experience timeouts when creating support tickets. We will share updates as they become available.
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